Shipping policy

📦 Shipping Policy – SeiyonShop

At SeiyonShop, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.

🚚 Order Processing Time

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • Orders placed after 6:00 PM will be processed on the next business day.

  • During high-demand periods or promotional sales, processing times may be slightly extended.

Once your order is processed, you will receive a confirmation email with tracking details.

🌍 Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our support team before placing your order.

⏱ Estimated Delivery Time

  • Metro Cities: 3–5 business days

  • Other Locations: 5–8 business days

  • Remote Areas: 7–10 business days

Delivery times may vary depending on location, courier availability, or unforeseen circumstances.

💰 Shipping Charges

  • Free Shipping on orders above ₹999

  • Standard shipping charge of ₹79 on orders below ₹999

(Shipping charges may vary during special promotions.)

📍 Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS to monitor your shipment in real-time.

❗ Delays & Exceptions

Delivery may be delayed due to:

  • Natural disasters

  • Government restrictions

  • Courier service disruptions

  • Incorrect shipping address provided by the customer

SeiyonShop is not responsible for delays caused by external courier partners.

🏠 Incorrect Address / Failed Delivery

If an incorrect or incomplete address is provided:

  • The package may be returned to us.

  • Re-shipping charges may apply.

Please ensure your shipping details are accurate at checkout.

📦 Damaged or Lost Packages

If your package arrives damaged or you believe it is lost:

  • Contact us within 48 hours of delivery.

  • Provide order number and photos (if applicable).

Our support team will assist you promptly.